Securus Technologies Brings Technology to the Inmate Correction Services

Inmate Communication

Securus Technologies is the market leader in prison technology and correction services in the United States. The Dallas-based firm has more than 2,600 correctional facilities across the country and one of the largest patent holder in the industry. It provides many services including parolee tracking, detainee communications, enforcement information management solutions, and more to almost every prison in the country. The firm has a clear focus on technology, and it has invested at least $600 million in technology innovation in the last three years. It has more than 1,000 employees and has regional offices in Carrolton, Allen, and Atlanta.


The firm is known for a number of innovations in the past, and it developed a system that could control contraband cell phones. It collaborated with Harris Corporation to develop “Cell Defender” technology in July 2016. In the same year, it also designed its own Managed Access Solutions that received the approval from at least five different Department of Corrections. Securus Technologies serves more than 1,200,000 inmates in the country and offers various services including incident management, biometric analysis, investigation, information management, public information, monitoring products and services, communication, emergency response, inmate self-service, and more.


Interestingly, its technology ecosystem is significantly helping the government and enforcement agencies to solve many crimes and prevent many other. In 2016, it published a number of letters from the facility customers that were praising the active role played by the firm in efficiently addressing various crimes. In many of those letters, the jail officials thanked and explained how Securus helped them to track unwanted activities in jail, crimes inside the prison, and more. Many of those mails were praising the efficient call monitoring services of the firm that helped the authorities to identify the lapses in inmate monitoring services and unreported events. Jail officials agree that the services of Securus helped them to execute proper administration efficiently.